Human Resources & Employee Development

HR Consulting Services

The seasoned HR team at SMSC is skilled in managing the nuances within healthcare organizations and effectively provides a breadth of services ranging from the strategic to transactional level.
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SMSC offers a suite of human resources advisory services that help maximize your organization’s most important asset – its people. Our SHRM-certified consultants provide in-depth, specialized expertise in multiple HR disciplines to complement your in-house team or serve as an outsourced HR solution. Whether you are looking for additional expertise to help with a specific project, need quick answers to HR questions, or help executing key HR responsibilities, we can help. The primary benefits of our approach include:

  • Reducing risk by ensuring that policies and procedures align with best practices and comply with legal and regulatory requirements.
  • Improving employee engagement and satisfaction.
  • Gaining additional expertise and/or capacity to facilitate the successful and timely completion of HR projects.
  • Optimizing compensation and benefits strategies to attract and retain the highest quality team members.
  • Cultivating leaders who effectively manage, engage, and communicate with staff.

Key Services

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Support a full range of employee relations, employee development, and performance management activities, such as reward and recognition programs, conflict resolution, workplace investigations, performance improvement plans, and coaching.

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Review or create employee policies, procedures, job descriptions, and employee handbooks to ensure compliance and mitigate liability.

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Create an onboarding process integrating new employees with the company and its culture to ensure high retention.

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Conduct compensation analyses to evaluate whether comp and benefit packages are competitive with market-area employers.

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Create and implement effective internal communication strategies that promote employer brand.

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Develop customized change management programs for large organizational initiatives that align the “people side” of change with overall project objectives.

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Provide “surge capacity” to support in-house teams during special projects or high-volume time periods, such as open enrollment.

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Key Service Line Team Members

Julie Wheeler

Chief Human Resources Officer

Gail Allen

Senior Manager, Human Resources

Laurie Skalski

Senior Manager, Compensation & Benefits

Expand Your Employee Resources