Human Resources & Employee Development

HR Consulting Services

The seasoned HR team at SMSC is skilled in managing the nuances within healthcare organizations and effectively provides a breadth of services ranging from the strategic to transactional level.
paper boats in desktop

SMSC offers a suite of human resources advisory services that help maximize your organization’s most important asset – its people. Our SHRM-certified consultants provide in-depth, specialized expertise in multiple HR disciplines to complement your in-house team or serve as an outsourced HR solution. Whether you are looking for additional expertise to help with a specific project, need quick answers to HR questions, or help executing key HR responsibilities, we can help. The primary benefits of our approach include:

  • Reducing risk by ensuring that policies and procedures align with best practices and comply with legal and regulatory requirements.
  • Improving employee engagement and satisfaction.
  • Gaining additional expertise and/or capacity to facilitate the successful and timely completion of HR projects.
  • Optimizing compensation and benefits strategies to attract and retain the highest quality team members.
  • Cultivating leaders who effectively manage, engage, and communicate with staff.


Key Services

swoosh in color swoosh in white

Support a full range of employee relations, employee development, and performance management activities, such as reward and recognition programs, conflict resolution, workplace investigations, performance improvement plans, and coaching.

team figurines
swoosh in color swoosh in white

Review or create employee policies, procedures, job descriptions, and employee handbooks to ensure compliance and mitigate liability.

people figurines
swoosh in color swoosh in white

Create an onboarding process integrating new employees with the company and its culture to ensure high retention.

paper boats
swoosh in color swoosh in white

Conduct compensation analyses to evaluate whether comp and benefit packages are competitive with market-area employers.

paper planes 4
swoosh in color swoosh in white

Create and implement effective internal communication strategies that promote employer brand.

wooden cube stairs
swoosh in color swoosh in white

Develop customized change management programs for large organizational initiatives that align the “people side” of change with overall project objectives.

checkmarks in wooden circles
swoosh in color swoosh in white

Provide “surge capacity” to support in-house teams during special projects or high-volume time periods, such as open enrollment.

cubes with arrows and overlay


Key Service Line Team Members

Julie Wheeler

Chief Human Resources Officer

Gail Allen

Senior Manager, Human Resources

Laurie Skalski

Senior Manager, Compensation & Benefits

Expand Your Employee Resources