Large and small healthcare organizations struggle with patient satisfaction, burnout, and improving outcomes for patients. These issues can be addressed simultaneously by adopting the principles of the Institute for Health Improvement’s Quadruple Aim and developing a plan to achieve the traits of a High Reliability Organization (HRO), which is an organization that has fewer than... Read More

You know how the old saying goes about “best laid plans,” but as an organization, how do you most effectively reshuffle priorities to ensure that critical objectives are being met during times of change? John Houser, MBA, can help with that. During this webinar, attendees will learn:  How to “pivot without mercy” and quickly respond... Read More

The pandemic will be over someday, but change is here to stay. Our first job as leaders is to understand that we’re not just trying to “get through” the pandemic, but to learn how to respond and adapt effectively to changes that arise. The same skills are needed whether we are responding to a crisis... Read More

Join us for an informative town hall session that addresses challenges healthcare leaders are facing during the pandemic. This session will cover timely topics such as: COVID-19 by the numbers: where we are now and what to expect in the coming months Treatments and vaccines Best practices for providing care safely Effectively communicating with patients... Read More

Payor contract review is more important than ever in a COVID-19 world of reduced patient activity. Creating the best strategy to maximize your reimbursement and payor relationships is critical to protecting or increasing your revenue. During this webinar, attendees will learn:  Key benefits of an effective contract review Four basic steps to improved contract language and... Read More